This document gives information about Insurer, Insured, Beneficiary/User and Insured Equipment etc & other terms & conditions of master policy issued to Insured.
Proposer: M/s. Maple Digital Technology International Private Limited and its certified retailers, distributors & associates.
Insurer: New India Assurance Company Limited.
Issuing Office: DO 110800, Jain Tower, 10th & 11th Floor, 17 Mathew Road, Opera House, Mumbai - 400004
Insured – M/s. Maple Digital Technology International Private Limited for the benefit of their end customers.
Beneficiary/User: The purchaser of the insured equipment along with insured product or services, whose name is as shown on the Invoice. However his / her Spouse, Children & Parents can use the equipment. Where the purchaser is a company, beneficiary/user shall mean any representative / employee of the company authorised to use the Equipment. In case of device is taken on lease, and then user could be lessee company authorized representative or employee.
Insured Equipment: Product/s purchased as shown on purchase Invoice, for product category such as Mobiles, Tablets/Phablets (both Data & Voice), Desktop & Laptops, I pods, Speakers/Gears.
Medium: Insured certified retailers, distributors, web, online & app channels including all their associates.
Administrator/Facilitator/Coordinator: Aarvi Insurance Brokers Private Limited & its ancillary partner’s if any
Cover Period: 12 months from the date of 1st purchase of equipment along with insured product or services.
Sum Insured: Equipment value as mentioned in the purchase invoice or declared value by insured, whichever is lower
Provided beneficiary have purchased equipment from insured medium, whereby insured have advised to Insurer about the purchase & paid the appropriate premium and issued purchase invoice along with handout to the purchaser through their medium, Insurer in the event of following occurrence to the Insured Equipment will approve for repair or replace equipment with same or similar equipment or at their option, will arrange for payment if the equipment,
This Insurance policy does not cover:
Total Loss: –
Compensation for any Total Loss claims will be by way of replacement vide e – voucher which is redeemable at insured designated store or NEFT/payment to the insured account by suitable mode. Maximum liability shall be Sum Insured, subject to excess and depreciation depending on age of insured equipment from date of purchase at the date & time of loss.
Partial Loss: –
Compensation for any Partial Loss claims will be by cashless repair, to the insured equipment or NEFT/payment to the insured account by suitable mode. Maximum liability shall be cost of repair, subject to excess. If the repair cost or maximum liability at the time of loss exceeds the total loss settlement, insurer shall settle the claim on total loss under BER (Beyond Economic Repair).
Excess is minimum value which shall be deducted in each and every claim. Excess is 5% of the claim value or 300 rupees, whichever is higher.
Compensation approved for replacement can be utilised for purchase of same single equipment only. Once the compensation is agreed this replacement has to be obtained or equipment need to be repaired from Insured designated outlets or service centre, failing which the claim approval shall be forfeited. If the replacement or repair value is more than the compensation payable, beneficiary has to bear the difference between repair or replacement value and approved amount.
E – Voucher is expected to be redeemed from insured designated store or service centre within 15 days from date and time of claim decision.
The Sum Insured or maximum liability shall be calculated as follows by applying depreciation on the claim value only for total loss claims under Theft category claim:
|Up to 90 days||10% of Purchase Price/SUM
|91 to 180days||25% of Purchase Price/SUM
|50% of Purchase Price/SUM
Maximum of 3 claims shall be addressed by the Insurer, during policy period; subject to maximum value of Sum Insured at the time of loss and prior claims are partial loss. Depreciation is not applicable for all damage category claims.
Insured or beneficiary shall at all times agree & declare that:
In the event of loss insured or beneficiary is required to do following steps:-
Theft Category –
Damage Category -
All claim related queries and submission of claim
document/s or correspondence should be directed to
administrator by calling on 022-28717171/022-62456666 or by sending
SMS as “MAPLE (space)
On the basis of type of claim, administrator will in turn guide you about further claim process. All claim related documents or correspondence need to be submitted to administrator in Duplicate i.e. Original claim document/s with one additional photo copy of all original claim document/s within 15 calendar days. Note: All original Documents shall be retained by insurer at the time of claim and shall not be returned to the insured/claimant.
For claim guidance or assistance and claim related issues, beneficiary can contact either Insurer or Administrator.
Insured/Beneficiary can inform about the claim i.e. claim intimation, know their claim status and also get all other relevant information by calling on 022-28717171/022-62456666 or writing an email at firstname.lastname@example.org or by sending an SMS as “MAPLE (space) < mobile number > (on which customer wish to get reply) on 52040 e.g. MAPLE 1234567890
Please refer http://maple.aarviinsurance.co.in to view or
download insurance related documents, obtain information
regards to policy terms & condition, claim process, report clam
or check claim status etc.
This scheme is available at select stores/outlets. Insurance is subject matter of solicitation.